1. Properly identify the pest you need to get rid of
Pests often invade homes, but not all pests are created equal. Pest control companies have services to deal with a range of unwanted critters. Choose a company that specializes in the type of pest you’re most concerned about.- Rodents: Some pest control companies work on ridding spaces of rodents like rats and mice. These companies may not have specialized solutions for dealing with insects (like sprays, chemicals, etc.), but they do have specialized knowledge for ridding of animals (e.g. with traps, steel wool, building maintenance, etc.).
- Insects: Insect infestations are also a common problem that certain specialized pest control companies deal with. Companies that deal with insects often have specific sprays or poisons that can be sprayed to rid houses of bugs. They also have knowledge of using traps to attract and kill bugs, as well as different natural preventative methods families can take to ensure bugs do not re-infest a home.
- Less common pests: Some pest control companies deal specifically with more specialized problems, such as bedbugs, raccoons or termites. While some large, generalized pest control companies are well-versed in more common insects like ants, roaches and mosquitoes, more specialized companies can deal with problems that are rarer (like bed bugs) or regionalized (like scorpions).
2. Consider the company’s commitment to Eco-friendliness
Getting rid of pests often requires the use of harsh chemicals, but companies can use products of varying toxicities in order to end infestations. In fact, some companies focused on eco-consciousness don’t use chemicals but implement natural ways to get rid of pests instead.- Traditional pest control companies: A traditional pest control company often uses very harsh chemicals, like pyrethroids and pyrethrins, to get rid of bugs. These have a bigger impact on the environment than some eco-friendly methods.
- Green pest control companies: Green pest control companies use methods or materials to get rid of pests that are friendlier to the environment, such as chemicals with lower toxicity or natural products, like boric acid.
- Multi-faceted pest control companies: Many pest control companies use a combination of strong toxins when infestations are particularly large and hard to treat, or when they have not responded to less harsh treatments, and eco-friendly, more gentle treatments when infestations are not particularly difficult or when pest problems are mild.
3. Know how the company’s billing works
As with any service, it’s important for homeowners to research the cost of a pest control treatment and how they’ll be billed. Customers should research available payment methods for each company and should also look for specialized pest control plans while they’re shopping (e.g. restaurants can search for pest control companies that specialize in commercial hospitality services).- One-time service cost: Some pest control companies charge users for the one-time service they need to deal with pests in their home, and they accept these one time payments via cash, credit card, or personal check, depending on the company.
- Regular service and billings: To deal with pests that come seasonally or regularly throughout the year, like ants, moths, or mice, some pest control companies come to homes for regular service to ensure that pests are removed and do not come back, no matter the weather or time of year.
- Customized billing plans: Some pest control companies that develop strong relationships with businesses or individuals will work together to devise a custom plan for long-term pest control.
4. Research the pest control company’s reputation
It’s important to do background research about a company’s track record before hiring. There are many pest control companies out there, but not all of them provide the same quality of service.- Proven track record: Some pest control companies have been successful at dealing with infestations for a long time; good reviews of a company are an indicator that they will most likely do a good job and are a worthwhile company to work with.
- New company: Many new pest control companies – particularly eco-friendly ones – are not as tried and tested as older companies, and their reputation remains to be proven. This means that spending money on them for pest control services could be a gamble, since their success removing pests has not been proven time and again.
- Bad reputation: Some companies develop a reputation for being ineffective or unpleasant to deal with. Companies often develop a bad reputation for having poor customer service, extremely high prices, or treatments for pests that do not work.



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